No-nonsense ‘Voice of the Customer’
and ‘Voice of Employee’ programmes

We work with companies that:

  • Are worried the customer is not at the heart of everything they do
  • Can’t see where to begin the process of service improvement
  • Are concerned about the best way to reduce complaints
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Trusted by some of the UK’s largest brands
The complete Voice of the Customer/Employee Toolkit
ServiceTick provides everything you need to create, deliver and analyse your customer/employee experience programme: Multichannel surveys; a dashboard that can be customised to match agent, team leader or insight manager needs; online reports that are updated in real-time and take you straight to the heart of the issue; categorisation and analysis of free-form feedback; online forms that allow you to capture actions arising from feedback; gamification to engage employees.
Want to see us in action?
Receive a personal demonstration from one of the team.