ServiceTick was created in 2007. The company is privately held and located in Norwich, England; the eastern hub of the UK’s Tech City corridor — Europe’s fastest-growing tech cluster.

We provide an enterprise-level, multi-channel customer feedback solution for some of the UK’s leading brands. We capture customer feedback at the actual point of experience and provide real time reporting, insight and action.

In 2014 ServiceTick was named as one of Deloitte Technology UK Fast 50 and Deloitte Technology EMEA Fast 500. In 2015 the company was included in The Sunday Times TechTrack 100.

In October 2017 ServiceTick was acquired by the Davies Group. ServiceTick supports Davies’ strategy to help its clients reimagine their business processes and deliver solutions that sit at the core of their business, enabling service improvement, accelerated growth, and increased efficiency.


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