Offline and online survey collection - allow your mobile app users to complete surveys regardless of whether they have Internet access
Multi-point and multi-survey app integration - collect feedback in different surveys at different points in your app, using our suggestions or your own preferred triggers
Full integration with the ServiceTick console - survey responses will be displayed alongside those from other channels in the console you are already familiar with
Open source SDK - know what you're putting in your app - the ServiceTick SDK is Open Source
Android and iOS support - (coming soon) support users on both major mobile platforms
Use Cases
Help prevent low scores on the Play Store or App Store by collecting feedback, helping users with problems and encouraging promoters to leave positive reviews
Gain feedback on specific actions within your app, by surveying at the end of a defined process (for example, money transfer, in-app purchase etc.)
Diagnose crashes by using a survey to ask exactly what a user was doing at the point of failure
Want to see us in action?
Receive a personal demonstration from one of the team.